Digital Transformation is Different in Healthcare.

Becker’s Health IT on Digital Transformation in the Healthcare Field

Digital transformation in the healthcare setting poses unique challenges, not found in other fields. Challenges like patient and data privacy, complex consumer groups, and complicated short- and long-term implications for patents can make health systems hesitant to take the leap on digital transformation initiatives.

In his article, “‘Not the same thing as a ride-share’: Transformation chiefs assess healthcare’s digital shift,” Giles Bruce looks into the experiences of a variety of Transformation Chiefs to consider the factors making digital transformation tricky in the healthcare industry. 

One Chief Digital Transformation Officer, John Lock, of MedStar Health says, “digital isn’t just about technology; in my experience, it’s more about how you change the underlying processes and systems to leverage the new tools.” At Eyedog.US we couldn’t agree more. Set-it-and-forget-it tech solutions are not the secret to digital transformation; rather, new systems that include technology have the power to meaningfully change the way we deliver care, providing a better experience for patients, visitors, and staff. 

Eyedog.US offers Wayfinding as a Service (WaaS), pairing intentional process with technology to create an ongoing partnership that ensures the investment improves the patient experience and presents value.   Through every phase of the initiative - planning, implementing, testing, training, promoting - the Eyedog.US team provides support that enhances the value of the wayfinding technology. Digital wayfinding is an important element of any digital transformation initiative, and the services included to support the technology are what creates a lasting impact on the community. Meet with Eyedog.US to discuss digital wayfinding at your health system!