Case Study: Eyedog.US Digital Wayfinding at Vail Health Hospital

How does creative digital wayfinding lead to an improved patient experience?

Indoor navigation of complex healthcare facilities is a common but complex problem, often overlooked. In a joint case study, Eyedog.US and Vail Health examine the ways in which Eyedog Photo Landmark Navigation solves those unique and difficult wayfinding challenges. We are proud and excited to invite you to learn more about how our creative and intelligent digital wayfinding solution solves complex challenges in the healthcare wayfinding setting.

Vail Health Hospital Leverages Eyedog.US’s Photo Landmark Navigation to Solve Unique Wayfinding Challenges

Vail Health serves as an outstanding case study in the creative and intelligent use of a sophisticated digital solution designed to eliminate a common but often overlooked source of patient stress: indoor navigation of a complex hospital campus. Referred to as wayfinding, indoor navigation is often a patient’s very first encounter with a healthcare provider, not to mention a fundamental element of every patient journey. And yet it is so often overlooked as a critical touchpoint for provider-patient engagement.

With the help of Eyedog.US and their photo landmark navigation solution, Vail Health Hospital offers a shining example of how the right digital solution to a common but overlooked problem can enhance patient experience in ways that engender trust, instill loyalty, and increase the likelihood of improved health outcomes before the patient enters a treatment room. First impressions are indeed lasting impressions.

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